FACILITIES & SERVICE
Facilities & Services
Home / Facilities & Services
FRONT SERVICE
Front Desk
Staff are at the front desk from 15:00 to 21:00, adding the reassurance of a hotel to the freedom of an apartment.
・Luggage storage before check-in and after check-out
・Sightseeing and restaurant recommendations
・Help arranging taxis (during staffed hours)
SMART CHECK-IN
Smart Check-in
Every room has an electronic key, so you can come and go without carrying a key. Even if you arrive late at night, you can go straight to your room.
・Electronic keys for every room (no key to carry)
・Check-in instructions emailed before your stay
LOUNGE
Lobby Lounge
A lounge inspired by the kenjo pattern of Hakata-ori textiles. A coffee machine in the lobby serves complimentary welcome coffee. Use it as a meeting point or for a short break.
・Welcome coffee service (hours to be confirmed)
・A coffee machine in every guest room, too
・Local food map available
AMENITY BAR
Amenity Bar
Help yourself at the amenity bar in the lobby and take just what you need. Families and groups can each choose what suits them.
・Amenity items to be confirmed
SELF CLOAK
Self-Service Lockers
Leave your bags in the lobby lockers before check-in or after check-out and explore Hakata hands-free. You can use them yourself, even outside front desk hours.
・Hours and locker sizes to be confirmed
SMOKING AREA
Smoking Area
If you smoke, please use the private smoking room in the hotel. It is a quiet space where you will not disturb other guests.
・Location and hours to be confirmed
RENTAL
Items to Borrow
BEAUTY
Hair iron
ELECTRIC
Voltage converter
ELECTRIC
Phone chargers
CLOTHING
Hangers
BEDDING
Blankets & summer quilts
OUTDOOR
Umbrellas
PLAY
Board games
KIDS
Baby items (planned)
HAKATA GOURMET
Taste Hakata, in your room and around town.
Udon, motsunabe hot pot, yatai food stalls. Our staff have mapped out the places they love to eat.
See the Local Food Map →
ENISIA STAY
HAKATA
1-11 Komondo-machi, Hakata-ku, Fukuoka 812-0029, Japan
TEL +81-92-260-7363
GROUP HOTELS
FUKUOKA
Operated by TENT inc.
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