FACILITIES & SERVICE

Facilities & Services

Home / Facilities & Services

FRONT SERVICE

Front Desk

Staff are at the front desk from 15:00 to 21:00, adding the reassurance of a hotel to the freedom of an apartment.

・Luggage storage before check-in and after check-out
・Sightseeing and restaurant recommendations
・Help arranging taxis (during staffed hours)

SMART CHECK-IN

Smart Check-in

Every room has an electronic key, so you can come and go without carrying a key. Even if you arrive late at night, you can go straight to your room.

・Electronic keys for every room (no key to carry)
・Check-in instructions emailed before your stay

LOUNGE

Lobby Lounge

A lounge inspired by the kenjo pattern of Hakata-ori textiles. A coffee machine in the lobby serves complimentary welcome coffee. Use it as a meeting point or for a short break.

・Welcome coffee service (hours to be confirmed)
・A coffee machine in every guest room, too
・Local food map available

AMENITY BAR

Amenity Bar

Help yourself at the amenity bar in the lobby and take just what you need. Families and groups can each choose what suits them.

・Amenity items to be confirmed

SELF CLOAK

Self-Service Lockers

Leave your bags in the lobby lockers before check-in or after check-out and explore Hakata hands-free. You can use them yourself, even outside front desk hours.

・Hours and locker sizes to be confirmed

SMOKING AREA

Smoking Area

If you smoke, please use the private smoking room in the hotel. It is a quiet space where you will not disturb other guests.

・Location and hours to be confirmed

RENTAL

Items to Borrow

BEAUTY

Hair iron

ELECTRIC

Voltage converter

ELECTRIC

Phone chargers

CLOTHING

Hangers

BEDDING

Blankets & summer quilts

OUTDOOR

Umbrellas

PLAY

Board games

KIDS

Baby items (planned)

HAKATA GOURMET

Taste Hakata, in your room and around town.

Udon, motsunabe hot pot, yatai food stalls. Our staff have mapped out the places they love to eat.

See the Local Food Map →

ENISIA STAY

HAKATA

1-11 Komondo-machi, Hakata-ku, Fukuoka 812-0029, Japan
TEL +81-92-260-7363

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